To Our Valued Customers and Clients,
In consideration of the extraordinary potential health risks of the current times, Sunreal Property Management would like to assure our clients that we are taking extra sanitary measures at this time. Out of respect for both staff and clients, we are asking all clients if you have been travelling out of the country in the last several weeks or are planning to still travel, please adhere to the recommendations and policies as released by Alberta Health Services. This may include self-isolation upon return from travels. If you believe you have been exposed, are feeling ill or may be at risk, we would kindly request that you do not attend the Sunreal Office or ensure that you are tested prior to attending the Office so we can ensure exposure to Staff and other clients is limited.
With the recent press release that all Alberta schools will be shut down effective immediately, Management is focused on the health and safety of not only our clients but our staff as well. We want to apologize in advance – while we will be open for business, we would like our clients to know the office may be short-staffed in the weeks to come in order for Staff to ensure they are able to take care of their families.
We are fortunate to be able to put measures in place to allow staff to work from home where necessary. However, that may mean delays in-house in responding to communication.
The best way to reach your Property Management Team at this time is through email.
We will be putting all efforts forth to ensure all of our client phone calls and emails are answered in a timely fashion, but we do appreciate your patience at this time and note that all calls and communication will be dealt with in a priority sequence.
Our after-hours emergency line will remain operational daily outside of business hours as well.
We thank you in advance and hope that everyone stays healthy. If you require information on the latest updates for Covid – 19, please refer to the Alberta Health Services website, www.alberta.ca/COVID19
Sunreal Property Management