Tenant FAQ

Who Is The Tenant And Who Is The Tenant Responsible For?

The tenant is the name of the person listed as “the tenant” on the lease and who signs it. The lease may list other occupants and these would be the only ones authorized to live in the premises. No other occupants are allowed unless approved by management. Some condos have restrictions as to how many people are allowed in a unit. The tenant is also responsible for the actions and behaviors of the other occupants, as well as all others visiting the unit.

Do Tenants Have To Carry Tenant Insurance?

It is mandatory with our management company, generally due to the requirements of most condominium boards, that all tenants carry tenant insurance on their belongings in case of damage or loss and liability for no less than $1,000,000 during their tenancy. The landlord will not be responsible for any type of loss due to fire, theft and/or any other perils. A cover note of insurance is required at the signing of the lease or possession will not be granted.

Can Tenants Smoke Cigarettes Or Cannabis In Their Unit?

All of our residential units are non-smoking which includes any smokable substance. As a tenant under our lease you are agreeing to our terms that you will not smoke any type of substance in our units.

What Types Of Leases Are Offered?

We allow two Initial Term Types: 6 month or 1 year term leases with the option to renew for another 6 month or 1 year term. We will allow a month to month periodic lease after the initial term.

How Much Notice Is Required To Vacate?

On a fixed term lease, notice is not required as you are expected to vacate at the end of the term, unless a renewal has been granted and we then would like you to give 1 month’s notice so we know you have no intentions of allowing the renewal to take effect.

Once a tenant is on a monthly periodic lease a 30 day written notice must be received on or before the 1st of the month to be effective for the last day of the month by 12:00pm (noon).

What Utilities Is The Tenant Responsible For?

Utilities vary from property to property which include electricity, heat, water & sewer. All utilities must be hooked up in the tenants name commencing on the start date of their lease and up to and including the last day of their lease term. Account numbers are to be provided at the lease signing appointment or possession will not be granted.

How Many Parking Stalls Does A Tenant Receive?

Most complexes only provide 1 assigned parking stall per unit but may have additional parking available at an additional cost. However, some units may come with two stalls and no additional charges would apply. All tenants park their vehicles at their own risk and therefore we encourage tenants to remove all valuables from their vehicles as a safety precaution. All vehicles parked in an assigned parking stall must be in running condition with valid insurance and registration.

Can A Tenant Change Their Locks?

No, as the agent for the landlord must have access at all times in case of an emergency. If the tenant changes the lock and emergency services can’t get in and there is no time to call and wait for a locksmith, the door will be kicked open and all costs associated with fixing the door and lock would be the full responsibility of the tenant. The locks will already have been changed after the last tenant moved out for everyone’s safety so it would be unnecessary for the tenant to changes locks.

Does A Tenant Have To Pet A Pet Deposit?

Buildings that allow pets and owners that approve pets in their units, a $250.00 non-refundable pet deposit will apply. This charge is due to the extra wear and tear on the property. Damages upon move out will still be the responsibility of the tenant.

Does A Tenant Have To Pay Pet Rent?

Yes, an additional $25.00 per month per pet will be added to your monthly rental amount. They are considered to be little people 🙂

How Does A Tenant Pay Their Rent?

Tenants can pay their rent by way of cheque, certified cheque, post-dated cheque, cash, bank draft, money order or through a PAD Agreement. We do not accept credit card, debit or EFT’s.

How Much Is The Security Deposit?

The security deposit is equal to the sum of one month’s rent less any utilities that may be included in the rent.

What Is Required By The Tenant When They Move-Out?

The unit has to be cleaned pursuant to our cleaning list that will be provided upon notice given and all carpets must be professionally cleaned and receipt provided. Rug Doctors are not considered as professional cleaning.

What Criteria Is Used To Qualify For A Lease?

We look at several factors in qualifying a lease. We receive credit history, eviction history, rental history and income verification. We request support documents to verify information received.

I Have Bad Credit Or No Credit. Can I Still Rent?

Unfortunately, no credit is pretty much the same as bad credit when renting. There are other qualifications that can make up the difference. We have possible solutions such as collect an additional deposit, include a co-signer, etc.

I’m Going To Have A Roommate Or My Boyfriend Will Be Staying There Too. Do They Need To Be On The Lease?

Any person living in the property over the age of 18 will need to be on the lease. This is not only to protect our homeowners, but to protect you as well.

What About An Emergency?

We know things can happen at all hours of the day, including in the middle of the night. If you encounter an urgent repair emergency that needs immediate attention, we have a 24 hour hotline. Please call (702) 675-8311 if you need after hours help!

How Long Is It Going To Take To Fix?

It will depend on a couple of factors, such as the nature of the repair and if there is a home warranty in place for the property. Most larger repairs will require multiple estimates from outside contractors and owner approval. On minor repairs, most items can be taken care of in just a few days. We pride ourselves on responding quickly to your repair needs and protecting the integrity of the property so you can have continual enjoyment of the home.

Will You Allow My Pets?

The decision to allow pets is 100% up to the homeowner and homeowner associations. We encourage our homeowners to allow pets. If you have a pet, let us know and we will work our best to get your pet approved.

How Much Will The Security Deposit Be?

Security deposits can vary by property, but typically deposits are one month’s rent. Under Nevada Law, security deposits are fully refundable at the termination of the lease as long as the tenant causes no damage to the unit, is not negligent in reporting needed maintenance resulting in damage, and has fulfilled the lease obligations. Within 30 days of the end of the lease, you will receive an accounting for deductions (if any) of your security deposit.

What About Normal Wear?

Under Nevada law, tenants are responsible for “damage” to the property, where the owner is responsible for costs associated with “normal wear.”

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